FAQ for Lenskart

Ques 1: What types of eyewear and services does Lenskart offer?
Ans: Lenskart offers prescription eyeglasses, sunglasses (fashion & functional), contact lenses, eye-check-ups (at home or in store) and accessories like lens coatings and spare parts.

Ques 2: How do I get an eye-check at home through Lenskart?
Ans: You can book a home eye-check service via the Lenskart app or website; a trained optometrist visits your location, conducts the test, and you can select frames then and there or online.

Ques 3: Are there physical Lenskart stores or is it only online?
Ans: Yes — Lenskart has a large number of physical retail stores across India in addition to its online presence, enabling both online ordering and in-store trials. 

Ques 4: What is Lenskart’s return or warranty policy for eyewear?
Ans: Lenskart generally offers a return or exchange window (depending on product) and often includes warranty on lenses or frames; customers should check specific terms at time of purchase. 

Ques 5: How does Lenskart keep prices affordable and what makes them stand out?
Ans: Lenskart uses its own manufacturing facility and robotics for lens production, eliminating many middlemen costs; features like virtual try-on and in-house designs help maintain quality and style at lower cost.